Pet First Aid & CPR certified, and Nationally Certified Groomer (NCG) through the National Dog Groomers Association of America (NDGAA). She is also an active member of the National Association of Professional Creative Groomers (NAPCG). Sarah has been working with dogs since she was 13 years old; volunteering with rescues, worked at vet clinic, and began grooming at Petsmart. Purchasing the salon, formerly known as Groomingdale's, in 2014 she and Jonathan have sought to make their own.

​Downtime is spent with family, which includes five dogs and two children. Sarah also enjoys cooking, trying to garden, her aquariums and thinking of ways to make Knotty Dog even more special.